Cross-functionally

Operating or working across different departments, teams, or areas of expertise within an organization. This approach emphasizes collaboration, information sharing, and the integration of diverse perspectives to achieve common goals. It breaks down silos and fosters a holistic understanding of projects, processes, and customer needs. By involving individuals with varying skill sets, cross-functional work promotes innovation, efficiency, and a more comprehensive approach to problem-solving and decision-making, allowing for a more comprehensive and cohesive outcome.

Cross-functionally meaning with examples

• The marketing team worked cross-functionally with the product development team to gather customer feedback for the new features. This integrated approach ensured the final product met market demands, addressing potential design flaws early. They used cross-functional communication and joint meetings.
• To launch the new website, the project manager created a team working cross-functionally, uniting designers, content writers, and IT specialists. This unified effort reduced the design cycle from months to just a few weeks, which expedited the launch.
• The company implemented cross-functional training programs to improve communication and collaboration between departments. Participants reported better understanding of different aspects of the business after going through the training sessions.
• When addressing a major customer complaint, representatives from customer service, engineering, and the sales department were assigned to work cross-functionally. This process delivered a fast and effective response to ensure the customer experience.
• In order to facilitate the implementation of the new software the team developed a cross-functional approach involving specialists from across departments. This method led to a faster, well-integrated, and efficient software rollout.