Organizational-centric

Organizational-centric describes an approach, strategy, or perspective that prioritizes the needs, goals, and structures of an organization above all else. It focuses on optimizing internal processes, resource allocation, and decision-making to benefit the overall organization, often at the expense of external factors like customer satisfaction or societal impact. This viewpoint emphasizes internal efficiency, control, and standardization, sometimes leading to a rigid or insular focus. The philosophy can create successful long-term plans, but can easily lack needed agility to survive in everchanging markets.

Organizational-centric meaning with examples

• The company's organizational-centric restructuring focused solely on consolidating departments and reducing overhead costs. This resulted in short-term financial gains, however, this approach neglected customer service improvements, leading to long-term client dissatisfaction and a gradual decline in market share. The singular internal focus revealed a disregard for external needs.
• During project planning, the team's organizational-centric bias manifested in a rigid adherence to pre-defined processes, even when adapting to change, would've improved efficiency. The team prioritised documentation and internal reporting, ultimately leading to a delayed project launch. Project success was consistently seen through the view of top-down management.
• The new CEO implemented an organizational-centric strategic plan, shifting company priorities to include restructuring internal business practices, by reducing operating expenses, instead of exploring customer-centric strategies. The decision quickly brought profits, and improved stock prices. The change created friction with the sales team and other client-facing departments, who were not considered.
• The software company’s development methodology was organizational-centric, prioritising code reuse and standardisation to increase developer productivity. This decision, however, led to a design that lacked customer usability. The product failed in the market. Developers had the tools needed, but not the support or desire to fully optimize for customers.