Service-averse

Service-averse describes an individual, organization, or system exhibiting a strong dislike, avoidance, or resistance towards utilizing, providing, or engaging with services. This aversion can manifest in various ways, including a preference for self-reliance, reluctance to pay for services, distrust of service providers, or a general inclination to bypass service-oriented processes. The core of the term lies in a negative predisposition or active avoidance of service-related interactions or offerings, stemming from a belief that the service is unnecessary, inefficient, or untrustworthy. The reasons behind service-aversion are diverse, involving economics, personal preferences, and system inadequacies.

Service-averse meaning with examples

• John, deeply independent, is famously service-averse. He fixes his car himself, handles his finances, and avoids hiring contractors, even when the jobs are outside his skill set. He finds reliance on outside help costly and a blow to his self-reliance.
• The local community college is service-averse. They actively discourage enrollment, fearing the potential bureaucratic load. They offer minimal student support, and actively work to keep students out of administrative services.
• The company's customer support is service-averse. They bury the contact information and provide complicated automated options. When contact is made, the support staff is generally unhelpful, leading to frustration and service avoidance.
• Because of their high service-aversion, these homesteaders are experts at self-sufficiency, growing their own food and generating their own power to reduce any reliance on external services.