Shortfilling

Shortfilling refers to the act of providing a product, service, or quantity that is less than what is promised, expected, or paid for. This can encompass various scenarios, from a product containing fewer items than advertised to a service delivering less than the agreed-upon scope. Often, this is done intentionally to increase profit margins, reduce costs, or save time; however, it can also occur unintentionally due to errors in packaging, measurement, or delivery. The implications of shortfilling can range from minor inconvenience to significant financial loss and can have implications for a companies reputation.

Shortfilling meaning with examples

• The bag of chips I bought was severely shortfilled; it was mostly air and only contained a handful of chips. This felt like a deceptive practice, given the price.
• After the service, I realized the plumber was shortfilling the scope of work by not fixing the pipe as discussed. This left me with a non-functional system.
• The online retailer shortfilled my order, leaving out the essential component I needed, which caused frustration and delayed my project.
• The coffee shop was shortfilling its large cups, giving customers the impression they were getting less value for their money.
• The construction company was accused of shortfilling the concrete mix, resulting in a lower quality build, which lead to structural problems.