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Technology-enabled

Describing a process, service, or outcome that is made possible or significantly improved through the use of technology. It implies a dependence on or integration with digital tools, platforms, or systems to achieve a desired result. This can encompass a wide range of applications, from automating tasks and enhancing communication to providing new capabilities and opportunities. The emphasis is on the transformative impact of technology on how things are done or experienced.

Technology-enabled meaning with examples

  • The company's technology-enabled customer service system allowed for faster response times and personalized interactions, leading to higher customer satisfaction. Sophisticated AI chatbots handled initial inquiries, freeing up human agents to address more complex issues. This streamlined approach significantly improved efficiency and reduced operational costs, setting a new standard.
  • The shift to technology-enabled remote learning during the pandemic provided students access to education regardless of their location, offering virtual classrooms and online resources. However, the reliance on internet access and digital literacy also highlighted existing inequalities. Ensuring equitable access remains a critical consideration moving forward.
  • The rise of technology-enabled healthcare, with telehealth and remote monitoring, allows for proactive patient care and more accessible medical services. Physicians can monitor patients' vital signs remotely, analyze diagnostic data, and offer virtual consultations. This enhances convenience and improves the potential for earlier intervention, ultimately improving patient outcomes.
  • Modern smart homes exemplify technology-enabled living, integrating appliances, lighting, and security systems via a central control hub. Automated systems learn from user habits, optimizing energy consumption and providing convenience. This can lead to improved security, reduced energy bills, and a personalized living experience.

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