Worker-intensive

Worker-intensive describes a process, industry, or task that requires a large number of human workers to complete. This often implies a lower reliance on automation, advanced technology, or machinery, and consequently, a potentially higher labor cost per unit of output. The nature of worker-intensive activities typically involves manual labor, detailed tasks that demand human judgment, or direct customer interaction that robots cannot readily replicate. Examples include agricultural harvesting, garment manufacturing, and customer service centers where significant human effort is crucial to completing objectives.

Worker-intensive meaning with examples

• Traditional farming is often worker-intensive, requiring a significant workforce for planting, cultivating, and harvesting crops, especially in regions with limited access to advanced machinery. This demand for labor can affect production costs and efficiency. The seasonal nature of some harvests also dictates the need for a large, temporary workforce that must be efficiently managed.
• Textile manufacturing can be a worker-intensive industry, with a substantial portion of the process relying on human labor for tasks like fabric cutting, sewing, and quality control. This industry relies heavily on a large workforce, though automation is slowly entering the manufacturing processes to reduce these needs.
• Call centers and customer support operations frequently are worker-intensive; this is because dealing with customers requires a human touch for effective communication and problem-solving. This is dependent on training and staffing for efficient resolution, to keep customers satisfied and the center efficient.
• Construction projects, particularly in areas with limited automation, are worker-intensive. The physical demands of building, from laying foundations to finishing details, are heavily dependent on the labor force. This workforce needs constant direction and supervision.
• Small-scale, artisanal food production is often worker-intensive. Preparing goods such as breads and pastries requires the skill of a large staff, so efficiency is a crucial factor in keeping these costs down, and the business a success.