Incident-based

Incident-based refers to a methodology, approach, or system where analysis, decision-making, or actions are primarily driven by specific occurrences, events, or problems (incidents). This contrasts with proactive or preventative strategies that anticipate and mitigate risks before incidents arise. incident-based approaches focus on responding to issues as they unfold, learning from them, and adjusting strategies accordingly. This can involve gathering data about the incident, identifying causes, implementing corrective measures, and evaluating the effectiveness of those measures in preventing similar incidents in the future. The effectiveness of this method hinges on thorough documentation, rapid response, and continuous improvement.

Incident-based meaning with examples

• The company's security protocols followed an incident-based model, primarily responding to breaches after they occurred. While effective in containing damage, it lacked proactive defenses. Investigations were conducted on each security incident to identify vulnerabilities and improve future protection, making it a reactive system.
• An incident-based approach was utilized in the healthcare system, focusing on adverse events reported by patients or staff to identify areas needing change. Following each report, teams were dispatched to evaluate what led to the incidents, and implement corrective strategies.
• Law enforcement used an incident-based reporting system, where crimes were documented individually, detailing the who, what, where, and when. This data was used to determine crime patterns and resource allocation. Data analysis following an incident helps the agency to re-evaluate its methods.
• The airline's safety regulations are heavily incident-based. Whenever an incident occurs, like a near miss, a comprehensive investigation ensues, identifying the root causes. Safety protocols will then be updated to prevent similar occurrences and inform the industry of best practices.
• Customer service teams employed an incident-based system. When clients complained, the system was engaged to track complaints to a resolution. From feedback on these situations, the teams looked for ways to improve customer experiences to avoid future problems, thereby evolving as problems arose.