Neglectful-of-shoppers

Describing a business or establishment that demonstrates a lack of care, attention, or consideration towards its customers, leading to a poor shopping experience. This manifests in various ways, including insufficient staff, disorganized displays, a failure to address customer inquiries promptly, or a general disregard for customer satisfaction. It implies a prioritization of other aspects of the business over the needs and comfort of those who are paying for their goods or services, resulting in negative perceptions and a potential loss of business. This can stem from poor management, cost-cutting measures that impact customer service, or simply a lack of understanding of customer-centric business practices.

Neglectful-of-shoppers meaning with examples

• The new department store was immediately slammed for being neglectful-of-shoppers. Long checkout lines, unhelpful staff, and merchandise strewn across the floor created a frustrating environment. Shoppers grumbled about the impersonal service, vowing to take their business elsewhere. The store's management seemed oblivious to the negative feedback, choosing instead to focus on grand openings.
• Complaints poured in about the online retailer being neglectful-of-shoppers. Orders were delayed, customer service was non-responsive, and returns were a nightmare. Many shoppers felt ignored and undervalued, their attempts to resolve issues met with automated responses and long wait times. The company's reputation suffered, with frustrated customers spreading negative reviews online.
• Despite a grand remodel, the grocery store was neglectful-of-shoppers. Understaffed checkout lines, empty shelves, and a lack of assistance with heavy items made for a poor experience. Customers lamented the decline in service, contrasting it with the store's previous focus on customer care. Word spread, leading to a decrease in customer numbers, eventually closing down.
• The local bookstore's attitude was neglectful-of-shoppers. The staff seemed uninterested in assisting customers, the store was often cluttered, and the ordering system was inefficient. Customers felt unimportant and unsupported. They preferred online retailers for books that offered easier shopping, better deals and a wider range. The owner had trouble maintaining business.
• The restaurant's service was utterly neglectful-of-shoppers, waiters were slow, orders were mixed up, and the atmosphere was unpleasant. The food quality also began declining, and the restaurant soon faced very few customers. Customers began to complain about the negative customer experience online, pushing people away, and creating an unprofitable business.